I got this email "Please don't ignore: Your setup isn't complete" for my existing Dropbox account.

[encoreserviceseu]

I recently received the email "Please don't ignore: Your setup isn't complete"
I clicked the link and it took me to a page asking to install the mobile app which I already have via Google Play.
Even so I went through the steps but each time I reclicked the link, it did not recognise the app (for my extra 250MB 😉)
My Dropbox login email is different to my Google Play account.

[danielrasheedi]

I recently created a Dropbox account and completed the "Get Started with Dropbox" process, which should have awarded me 250MB of additional storage. However, I have yet to receive this bonus. Could you please assist me in resolving this issue? Thank you.

[Hannah]

Hey @danielrasheedi, what do you see in your plan page here regarding your additional space? Can you send us a screenshot?

[danielrasheedi]

I am currently subscribed to the Dropbox Basic plan, which provides me with 2GB of storage. After completing a task where I shared my feedback about Dropbox, I received an additional 125MB, bringing my total to 2.125GB. I also finished another task titled "Get Started with Dropbox," which I understood would grant me an extra 250MB of storage. However, my storage still shows as 2.125GB. Could you kindly look into this matter? Thank you.

EDIT:
Issue has been solved. Thank you.

[danielrasheedi]

Issue is solved