I can't link my macOS desktop app to the existing Dropbox folder after unlinking

[BoxedInn]

On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the DropBox Basic plan: iMac, Macbook, and iPhone. Dropbox now complains that I'm trying to use a fourth device: the two identical links to my iMac, my Macbook Pro, and my iPhone. I unlinked my iPhone so that I could try to deal with the iMac.) I unlinked both copies of the link to my iMac, then killed and restarted Dropbox. Trying to start Dropbox, I now see this message: "There's already a folder or file named Dropbox."

I cannot use the existing file Dropbox in the default directory, which I believe is {me}/Library/CloudStorage. If I rename the existing Dropbox file and go through the kill/restart process again, I get a different error message: "Error with selected folder -- Can't create a Dropbox folder in the requested location".

So I'm stuck. I cannot use Dropbox on either my iMac (MacOS 14.5) or my Macbook Pro. Help, please.

So I cannot use Dropbox, and I cannot unlink/relink my DropBox file. I'm stuck. And, BTW, there's a possibly related symptom. DropBox also has stopped syncing with my MacBook Pro.

[Nancy]

Hi again! So, if I got this right, your previous Dropbox folder (under ~/Library/CloudStorage) stopped syncing at some point and your updates never synced to www.dropbox.com. Please double check your online account and let me know if I’m wrong or in case I’ve misunderstood something. 

Also, I get that this Dropbox folder (under ~/Library/CloudStorage) is throwing an error when you try to access it, right? Can you send me a screenshot of it, as well?

Again, if there’s something I didn’t get right, please let me know.