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Forum Discussion
I can't link my macOS desktop app to the existing Dropbox folder after unlinking
On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the...
Jay
Dropbox Staff
Dropbox StaffThanks for the image. Could you ensure that the Dropbox desktop application is showing up in the menu bar and isn't paused.
Could you also click the Dropbox icon in the Favorites section so that we can check the root folder as well?
In the menu bar, the Dropbox app shows "Your files are up to date". At the top of the status message for the app it also displays a message warning about possible trouble opening files
- Nancy
Hi again! So, if I got this right, your previous Dropbox folder (under ~/Library/CloudStorage) stopped syncing at some point and your updates never synced to www.dropbox.com. Please double check your online account and let me know if I’m wrong or in case I’ve misunderstood something.
Also, I get that this Dropbox folder (under ~/Library/CloudStorage) is throwing an error when you try to access it, right? Can you send me a screenshot of it, as well?
Again, if there’s something I didn’t get right, please let me know.
