I can no longer back up Dropbox on my computer after it updated to File Provider.

Benjamin Gordon

hi all.

since my mac moved dropbox to file provider I can no longer back it up because its in the top level ~/Library/CloudStorage folder.

any ideas how i could achieve this now its changed?

thanks

Walter

Hey @Benjamin Gordon - sorry to hear about this.

Can you please let us know some additional information about the issue you're facing so that we can assist further?

For example, what is your computer's exact OS version, and the status and version of the Dropbox desktop app?

If you're getting any particular error, I'd appreciate a screenshot too!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Mark

@Walter wrote:

If you're getting any particular error, I'd appreciate a screenshot too!

There isnt an error with this - its a really common question on here.

Now that Dropbox has moved in to /library/cloud storage the backup solutions people did use no longer work. Its not an error as such as down to the file structure change. So Dropbox etc. does sync but you can now no longer backup (externally) that directory as its "not real".

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I can no longer back up Dropbox on my computer after it updated to File Provider.

I can no longer back up Dropbox on my computer after it updated to File Provider.

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