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Forum Discussion
bakhshandeeh
6 years agoNew member | Level 2
I am getting an error 0xa0430722 when installing the desktop app. Can you help?
I will be installing the software with this bug:
dropbox update installatino failed with error 0xa0430722???
what should we do
- 6 years ago
I see bakhshandeeh - thanks for the additional info.
At this point, if you need account specific assistance with this, you can go ahead and log a ticket with our team from the following page:
https://www.dropbox.com/support
Let me know how it goes and until we speak again, have a lovely weekend!
PS: For more context, you can take a look at the following thread as well:
Walter
Dropbox Staff
Hey there bakhshandeeh - sorry to hear about this.
I remember stumbling upon this Windows specific error message in the past and the affected users were able to resolve it by re-installing our desktop app.
You can use our offline installer to make sure the installation goes through properly while if this doesn't do the trick for you, you may also try a clean, advanced re-install.
In any case, please let me know how it goes!
bakhshandeeh
6 years agoNew member | Level 2
Hello
I installed the software for the first time and I did not install it before I erased it
- Walter6 years agoDropbox Staff
I'm not sure I understand bakhshandeeh - did you follow my previous suggestions?
- bakhshandeeh6 years agoNew member | Level 2
Yes. I installed the version of the file but opened it again
- Walter6 years agoDropbox Staff
I see bakhshandeeh - thanks for the additional info.
At this point, if you need account specific assistance with this, you can go ahead and log a ticket with our team from the following page:
https://www.dropbox.com/support
Let me know how it goes and until we speak again, have a lovely weekend!
PS: For more context, you can take a look at the following thread as well:
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