We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Geoff S.10
2 years agoHelpful | Level 5
How to import passwords on Android?
I successfully uploaded all my Chrome passwords to my Windows PC.
But, I installed Passwords on my Android phone and there is no Import in Settings, only Export.
Is this a limitation on Basic users? Amy has published info that Basic users will enjoy full functionality of Passwords...did I misread her post?
Or will Sync take care of populating all the passwords onto my mobile device?
Thanks,
Geoff
- Geoff S.10Helpful | Level 5
I closed Passwords on my Android phone and re-opened it, but it hangs on the "Waiting for permission to connect" message even though I have resent the notification and approved it twice.
Geoff
- MeganDropbox Staff
Hi Geoff S.10, happy Monday, let's jump right into this!
In regards to the app on your mobile, giving you the "Waiting for permission to connect" message, can you please clarify your device's OS?
Also, do you have access to the recovery words for the account?
As for the passwords, since you're using the same account, and you've already uploaded them using your Windows device, they should be syncing to your phone, once you open the app.
Let me know more, and we'll take it from there!
- Geoff S.10Helpful | Level 5
As said, it's Android (V.14 beta from Google on my Pixel 6a phone).
I do have the recovery words stored on my HD.
And I do see that Dropbox did the sync, so there is no need to import.
As far as the error msg goes, I force-stopped Dropbox on my phone, restarted it, and all's well.
Thanks for the help!
Geoff
- MeganDropbox Staff
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!