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Geoff S.10's avatar
Geoff S.10
Helpful | Level 5
2 years ago

How to import passwords on Android?

I successfully uploaded all my Chrome passwords to my Windows PC.

 

But, I installed Passwords on my Android phone and there is no Import in Settings, only Export.

 

Is this a limitation on Basic users?  Amy has published info that Basic users will enjoy full functionality of Passwords...did I misread her post?

 

Or will Sync take care of populating all the passwords onto my mobile device?

 

Thanks,

Geoff

  • Geoff S.10's avatar
    Geoff S.10
    Helpful | Level 5

    I closed Passwords on my Android phone and re-opened it, but it hangs on the "Waiting for permission to connect" message even though I have resent the notification and approved it twice.

     

    Geoff

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Geoff S.10, happy Monday, let's jump right into this! 

     

    In regards to the app on your mobile, giving you the "Waiting for permission to connect" message, can you please clarify your device's OS? 

     

    Also, do you have access to the recovery words for the account? 

     

    As for the passwords, since you're using the same account, and you've already uploaded them using your Windows device, they should be syncing to your phone, once you open the app.

     

    Let me know more, and we'll take it from there! 

    • Geoff S.10's avatar
      Geoff S.10
      Helpful | Level 5

      As said, it's Android (V.14 beta from Google on my Pixel 6a phone).

      I do have the recovery words stored on my HD.

      And I do see that Dropbox did the sync, so there is no need to import.

      As far as the error msg goes, I force-stopped Dropbox on my phone, restarted it, and all's well.

       

      Thanks for the help!

       

      Geoff

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Awesome news Geoff S.10!

         

        Keep an eye out, and let me know if you need further assistance.