Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Recently, I replaced Windows 7 with Windows 10 on my desktop PC. This has worked perfectly so far. My user has a start page with the programs that are important to me and the corresponding link shortcuts, and almost everything works perfectly. Dropbox Basic is one of the many links, but not to the installed program, but to the URL of the corresponding website. The program itself has not been unstalled.
When I now select my user in Win 10, my start page appears exactly as it should. All the shortcut icons are there correctly. If I now wait a moment before clicking an icon, a Dropbox window is automatically displayed on the start screen, according to which I should log in to Dropbox. I don't understand how Dropbox can even get on this start page to give me instructions. I simply want this Dropbox popup to stop interfering with my start page. What do I need to do for that?
@Zellercham wrote:
... a Dropbox window is automatically displayed on the start screen, according to which I should log in to Dropbox.
You likely have the Dropbox application installed. If installed and not signed in, it will prompt you to sign in each time you sign in to the computer. Check your installed applications, including those from the Microsoft Store, and you'll likely see it. If you don't want it, uninstall it.
Dropbox cannot give you a log on popup if its not install.
If its a new machine there is a good chance its pre-installed as quite a few come with bonus quota offers.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Can you give us a screenshot of what you see?
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
@Zellercham wrote:
... I can search for Dropbox as often as i will, but i do not find any hint on my whole Windows disk C, that any Dropbox installation has been made.
You want to look in Control Panel under Programs, Uninstall a program, or under Settings, Apps. You can also look in the Microsoft Store under Library in case you have the Store version installed.
I am new in this forum. How can i send you a screenshot?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!