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Forum Discussion
Headless Ubuntu installation fails with an error message.
I tried installing Dropobx on my Ubuntu server.
"cd ~ && wget -O - "https://www.dropbox.com/download?plat=lnx.x86_64" | tar xzf -" works well
but when I run "~/.dropbox-dist/dropboxd", it throws an error saying:
------------------------------------------------------------------------------------
Couldn't start Dropbox.
This may be a temporary error. Please restart Dropbox.
Get more help at https://www.dropbox.com/c/help/permissions_error
If the issue persists, please contact Dropbox support with the following info for help:
/tmp/dropbox_errorwllux9ir.txt
------------------------------------------------------------------------------------
Here is the link to the file above: [Removed as per Community Guidelines]
Have tried deleting and reinstalling already 5-10 times but couldn't fix it.
Hi @Jay
Here it is:
------------------------------------------bn.BUILD_KEY: Dropbox
bn.VERSION: 198.4.7615
bn.constants.WINDOWS_SHELL_EXT_VERSION: 72
bn.is_frozen: True
machine_id: 4b92f00f-376e-c574-208a-76b16640b0ba
pid: 40856
ppid: 39819
ppid exe: '/usr/bin/bash'
uid: 1001
user_info: pwd.struct_passwd(pw_name='smartadmin', pw_passwd='x', pw_uid=1001, pw_gid=1001, pw_gecos=',,,', pw_dir='/home/smartadmin', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='smartadmin', pw_passwd='x', pw_uid=1001, pw_gid=1001, pw_gecos=',,,', pw_dir='/home/smartadmin', pw_shell='/bin/bash')
euid: 1001
gid: 1001
egid: 1001
group_info: grp.struct_group(gr_name='smartadmin', gr_passwd='x', gr_gid=1001, gr_mem=[])
effective_group_info: grp.struct_group(gr_name='smartadmin', gr_passwd='x', gr_gid=1001, gr_mem=[])
LD_LIBRARY_PATH: None
cwd: '/home/smartadmin'
real_path='/home/smartadmin'
mode=0o40750 uid=1001 gid=1001
parent mode=0o40755 uid=0 gid=0
HOME: '/home/smartadmin'
appdata: '/home/smartadmin/.dropbox/instance1'
real_path='/home/smartadmin/.dropbox/instance1'
mode=0o40700 uid=1001 gid=1001
parent mode=0o40775 uid=1001 gid=1001
dropbox_path: None
not found
parent not found
sys_executable: '/home/smartadmin/.dropbox-dist/dropbox-lnx.x86_64-198.4.7615/dropbox'
real_path='/home/smartadmin/.dropbox-dist/dropbox-lnx.x86_64-198.4.7615/dropbox'
mode=0o100755 uid=1001 gid=1001
parent mode=0o40775 uid=1001 gid=1001
trace.__file__: '/home/smartadmin/.dropbox-dist/dropbox-lnx.x86_64-198.4.7615/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/home/smartadmin/.dropbox-dist/dropbox-lnx.x86_64-198.4.7615/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/tmp'
real_path='/tmp'
mode=0o41777 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 8237, in main_startup
File "desktop/dropbox/client/main.py", line 2900, in initialize
File "desktop/dropbox/client/ui/common/uikit.py", line 881, in create_ui_kit
File "<frozen zipimport>", line 259, in load_module
File "desktop/dropbox/client/ui/qt/uikit.py", line 53, in <module>
File "desktop/app/python_overrides.py", line 147, in load_module
ImportError: libglapi.so.0: cannot open shared object file: No such file or directory- Jay
Dropbox Staff
Thanks for the information. Could you try the steps in this thread and solution regarding the missing 'libglapi.so.0' file?
