We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

edturn's avatar
edturn
Explorer | Level 3
2 years ago

Finder wants to change the name of 'x' - error after macOS 13.4.1 update

I updated to macOS 13.4.1 a few weeks ago and i'm now constantly getting the Finder wants to change the name of 'x'. when I want to move, rename or change a file I always get asked for permission.

 

I've done the following:

 

+ 'Apply to enclosed Items' within the 'get info' to give DropBox all the possible permissions

+ uninstalled and reinstalled the App

+ DropBox has full disk access permissions

 

Is anyone else experiencing this issue? I've used DropBox for 5years+ and never experienced anything like this

  • Hi edturn, thanks for bringing this to our attention.

     

    When you uninstalled and reinstalled the app, did you perform and advanced reinstallation?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi edturn, thanks for bringing this to our attention.

     

    When you uninstalled and reinstalled the app, did you perform and advanced reinstallation?

     

    This will help me to assist further!

    • edturn's avatar
      edturn
      Explorer | Level 3

      Hello

       

      That's fixed it thank you!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!