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DesignFairy's avatar
DesignFairy
Explorer | Level 3
3 years ago

Error message dropbox_errorjq2xw4ti.txt

Hello,

So, I got the bright idea to follow someone's advice to use Automator to allow me to use multiple Dropbox accounts at once on my Mac. Well, I decided it was too much for me and that I only needed one. So, I quit Dropbox and uninstalled it, so that I could have a single, fresh Dropbox account/App/installation. Now, when I try to open Dropbox, I get this error: dropbox_errorjq2xw4ti.txt . 

 

I have given dropbox full access in the Permissions section. What else is there to be done? I have uninstalled and reinstalled and removed the workflow(?) from the Automator but I cannot get rid of it completely or disassociate it from Dropbox. Can someone maybe help with that?

Thanks for your time

 

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    DesignFairy wrote:

    Now, when I try to open Dropbox, I get this error: dropbox_errorjq2xw4ti.txt .  

    That's not the error message. It's a link to a text file containing the full log and error message. Click the link to open the file and view the full log/error.

    • DesignFairy's avatar
      DesignFairy
      Explorer | Level 3
      3 years ago

      Thank you for that clarification!

       

      Here are screenshots of the .txt file. Can anyone please tell me where the issue is? What do I need to do for the desktop app to open on my Mac again?

       

      Thank you!

       

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey DesignFairy, thanks for sending us the complete error log. 

         

        Could you try an advanced reinstall and let us know if this persists for you?

         

        Thanks so much!

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