We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
SBering
2 years agoNew member | Level 2
Error message 0xc000007b upon installation.
I can't get the app to install on my laptop. I keep getting the error message 0xc000007b and nothing suggested seems to work.
Am I destined to not have this app on my laptop?
Stacy
- 2 years ago
new version also works
https://www.dropbox.com/downloading?build=185.4.6054&plat=win&type=full&arch=x64
Megan
Dropbox Staff
Fantastic news SBering!
If you need anything else, just give us a shout. We'll put our capes on, and come to the rescue! 😉
sammdesmond
2 years agoDropbox Staff
TAnon & SBering thanks for alerting us to this issue. We did make some changes to the security settings for our installers as part of Version 175 which seem to be causing issues with the security settings on your machines. The engineering team is currently looking into a fix, but there is a workaround you can try if you'd like to be able to install the latest version of Dropbox:
- From the Start menu, search for and open "Windows Security"
- Select App & Browser Control
- Select Exploit Protection Settings
- Reset "Force Randomization for images (Mandatory ASLR) back to the "Default (Off)" setting
- Reboot and try installing again
Here's a Capture showing the process: https://capture.dropbox.com/mWbJjWFzpXyafdZF
I'll update this thread once we have a long term fix for the issue and Mandatory ASLR can be turned back on
- TAnon2 years agoHelpful | Level 6
Installation new version 182 also aborts
https://www.dropbox.com/downloading?build=182.3.6318&plat=win&type=full&arch=x64
- Walter2 years agoDropbox Staff
Hi all, I just wanted to let you know that the team is aware of this issue and are working towards a fix.
We'll let you know more once we have an update. Thanks for your patience!
- TAnon2 years agoHelpful | Level 6
the new version 184 works
https://www.dropbox.com/downloading?build=184.4.6543&plat=win&type=full&arch=x64
- TAnon2 years agoHelpful | Level 6
new version also works
https://www.dropbox.com/downloading?build=185.4.6054&plat=win&type=full&arch=x64
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!