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Forum Discussion
SBering
2 years agoNew member | Level 2
Error message 0xc000007b upon installation.
I can't get the app to install on my laptop. I keep getting the error message 0xc000007b and nothing suggested seems to work.
Am I destined to not have this app on my laptop?
Stacy
- 2 years ago
new version also works
https://www.dropbox.com/downloading?build=185.4.6054&plat=win&type=full&arch=x64
TAnon
Helpful | Level 6
Dropbox version 174.4.5852 is the last version I can install. - Windows 10
newer Versions ==> error
Hannah
2 years agoDropbox Staff
Hey TAnon, thanks for bringing this to our attention.
Can you give us a bit more info on the errors you're getting with the newer versions?
If you can even send us a screenshot, that would be really helpful.
Thanks in advance!
- TAnon2 years agoHelpful | Level 6
Thanks,
- Hannah2 years agoDropbox Staff
Thanks for the screenshot, TAnon.
Did you take a look at the suggestions in the Help Center article, to see if they help?
If not, does our offline installer help?
- TAnon2 years agoHelpful | Level 6
of course, but found no help for this problem,
yes, even the offline installer does not help
same problem
Error message 0xc000007b upon installation. - Dropbox Community (dropboxforum.com)
- TAnon2 years agoHelpful | Level 6
there is only the information/error message already sent as a screenshot
Version Dropbox 174.4.5852 Offline Installer.x64
can be installed and works
- Jay2 years agoDropbox Staff
Hi SBering, TAnon, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
- TAnon2 years agoHelpful | Level 6
Have you checked this version,
runs with me:
https://www.dropbox.com/downloading?build=174.4.5852&plat=win&type=full&arch=x64
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