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Forum Discussion

SBering's avatar
SBering
New member | Level 2
2 years ago

Error message 0xc000007b upon installation.

I can't get the app to install on my laptop.  I keep getting the error message 0xc000007b and nothing suggested seems to work.   Am I destined to not have this app on my laptop?   Stacy
Desktop
desktop app
Error Messages
Install
Installing
Windows OS
TAnon's avatar
TAnon
Helpful | Level 6
2 years ago

Dropbox version 174.4.5852 is the last version I can install. - Windows 10

newer Versions ==> error

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey TAnon, thanks for bringing this to our attention.

     

    Can you give us a bit more info on the errors you're getting with the newer versions?

     

    If you can even send us a screenshot, that would be really helpful.

     

    Thanks in advance!

    • TAnon's avatar
      TAnon
      Helpful | Level 6
      2 years ago

      Thanks,

    • TAnon's avatar
      TAnon
      Helpful | Level 6
      2 years ago

      there is only the information/error message already sent as a screenshot

       

      Version Dropbox 174.4.5852 Offline Installer.x64

      can be installed and works

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi SBering, TAnon, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

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