We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

SBering's avatar
SBering
New member | Level 2
2 years ago

Error message 0xc000007b upon installation.

I can't get the app to install on my laptop.  I keep getting the error message 0xc000007b and nothing suggested seems to work.   Am I destined to not have this app on my laptop?   Stacy
Desktop
desktop app
Error Messages
Install
Installing
Windows OS
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi everyone, could you try the offline installer from this page for your version of Windows?

Mirage81's avatar
Mirage81
Explorer | Level 3
2 years ago

hello Jay,

I still get the same error with build 176.4.5108

Out of curiosity I took an older stable from January ... Stable Build 165.4.4286 ... this one worked, it installed without any progress bar, seemed to hang, but in the end Dropbox was installed. It syncs normaly at the moment, I hope it automatically updates to the latest version

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the update Mirage81 - let us know if anything changes!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!