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Forum Discussion
mrmrmr
3 months agoNew member | Level 2
Dropbox uninstalls every time I restart my computer
Everytime I restart my computer dropbox uninstalls itself and I have to reinstall it, the files still persist but the software is gone so no syncing is done.
JefACU1
Explorer | Level 3
The OP Is my son who is posting on my behalf. He was posting about my problem with Dropbox as he does not have the same problem.
I have had this problem for a few months. When I reboot, I have no Dropbox on my computer and I need to reinstall it. The docs are available through Windows. Explorer but do not update dropbox.
I have had this problem for a few months. When I reboot, I have no Dropbox on my computer and I need to reinstall it. The docs are available through Windows. Explorer but do not update dropbox.
Jay
3 months agoDropbox Staff
Hi JefACU1, is this a normal personal machine, or is this a company-managed device?
Do you have any programs that could automatically uninstall the Dropbox desktop application each time you reboot?
- JefACU13 months agoExplorer | Level 3This is my personal PC and is not a company-managed device. There are NO programs that can automatically uninstall the Dropbox desktop application each time you reboot.
- Hannah3 months agoDropbox Staff
Thanks for the update here, JefACU1.
This does sound quite strange. Can you try a more advanced reinstall of the app, to see if that helps?
- JefACU13 months agoExplorer | Level 3
Please send me the link to the advanced reinstall of the app, for Windows11. Thanks.
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