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Don_in_BC's avatar
Don_in_BC
New member | Level 2
8 months ago
Solved

Residual Dropbox after uninstalling Boxcryptor

I recently uninstalled Boxcryptor, but the Boxcryptor/Dropbox folder remains and is synced. Win 11 home. I've tried things like hiding the x: drive, but that did nothing, presumably because it is virtual drive.  Any ideas how to safely make the Boxcryptor/Dropbox directory go away? 

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Third Party Integrations
  • DAVEN L.'s avatar
    DAVEN L.
    2 years ago
    Hi,

    My issue has been solved. I done the uninstall and reinstall also no use. Anyway problem solved by a solution given by a member from another chat group

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I recently uninstalled Boxcryptor, but the Boxcryptor/Dropbox folder remains and is synced. Win 11 home. I've tried things like hiding the x: drive, but that did nothing, presumably because it is virtual drive.  Any ideas how to safely make the Boxcryptor/Dropbox directory go away? 

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I recently uninstalled Boxcryptor, but the Boxcryptor/Dropbox folder remains and is synced. Win 11 home. I've tried things like hiding the x: drive, but that did nothing, presumably because it is virtual drive.  Any ideas how to safely make the Boxcryptor/Dropbox directory go away? 

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Residual Dropbox after uninstalling Boxcryptor","moderationData":{"__ref":"ModerationData:moderation_data:792001"},"body":"

Hey Don_in_BC, thanks for joining us on the Dropbox Community.

\n

 

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I'm not really sure that this is our turf, you might need to reach out to Boxcryptor, but can you send us a screenshot to give us a visual of what you see on your end?

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\n

Thanks in advance.

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Thanks Hannah - while creating a screenshot I discovered that despite uninstalling Boxcryptor it still existed - re-doing the uninstall process solved the problem.  Don

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