Dropbox unexpectedly quit on Mac

[cme2]

I'm receiving a message Dropboxb unexpectedly quit and even after a restart of Dropbox the app does not open. If I try to manually open the App it opens, tries to sync fails, and then restarts. MacOS Ventura(13.1 (22C65) Intel. Anyone else having issues?

[rmundell]

the reason I came to the community, which is the third option on the support list, is because clicking on the live chat option appears to do nothing.  I am able to go to live chats on other sites, so I dont think it relates to browser settings on this computer.

[Jay]

If you're on a paid plan and have signed into your account, you should be able to contact the team via email. Are you not seeing that option?

[rmundell]

Yes I have worked through the solution that was offered by email (Twice). At first it appeared to work, and began to re-index everything, but the next time I logged in to the computer Dropbox unexpectedly quit again, with the same message.

[Jay]

In that case, you'd need to contact the team again via email, as they have more account and device-specific information they can access to assist further.