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Forum Discussion
Anna R.5
3 years agoHelpful | Level 6
Dropbox support for macOS 12.3
So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
- 3 years ago
You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels.
I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of.
rfog
Collaborator | Level 9
This is not working well. After update, now double click on a PDF says it cannot be opened because developer is unidentified (it is a PDF!!!!) and then shows a -128 error. Some other files does not open. Simply flashes and do not open. DOCX files are opened in Safari instead of installed World, and a third iMac is not offering the change, then I cannot run that with DEVONthink.
But the main problem is any file is being opened once the Dropbox app is updated. This closes my last try to have Dropbox. My renew is this next march and I'm going to disable it.
In the meantime, I will try to have working Mac one more time. I expect not have to reinstall macOS due this cr*p.
cbonargent
2 years agoHelpful | Level 7
You might try a chat at
https://www.dropbox.com/support
When I had lots of questions I was connected to someone (real person) almost immediately who helped me understand and stayed as long as it took.
Hope this helps!
- rfog2 years agoCollaborator | Level 9
cbonargent Thanks for your worry, but I pass. I'm tired of this.
- em7yn2 years agoHelpful | Level 5
Why is this thread marked as solved?
Dropbox on MacOS 12.3 + isn't a viable solution for any business right now. - alextsnet2 years agoHelpful | Level 5
The "old" Dropbox is working just fine on my M1 Air and M1 Minis on 13.2.1 - My 10.15.7 Mac Pro has Dropbox on an external drive.
Does anyone know when I'll *HAVE* to update? Can I ignore the notification forever since sync is fine across all platforms (including Windows)?
I've forgotten more than Dropbox seems to know about "fixing what isn't broken."
- rfog2 years agoCollaborator | Level 9
Quite interesting the limit on 300K files. You offer 2TB, but can't have more than 300K or you will have issues.
Now I understand my issues with the "new way" and my near 1 million files.
- nicetriangle2 years agoHelpful | Level 6
As I understand it, it's not even possible on the dropbox app or website to tell how many files you have in your dropbox account. I've been through multiple forum posts about it and it's not something you can even do unless every single file is synced locally to your computer and you then do it with your system's file browser. Part of why I even have Dropbox is so I can offload files I can't fit on a local drive. Especially older archive material I don't need on a regular basis. So like how in world are we even able to know whether we have 300k files?
Further, it looks like the only way to tell if we can get the dropbox version that supposedly fully supports selective sync is updating to the version of MacOS that breaks said feature on the older version of Dropbox. And now you're telling us rollout will not be fully complete until May (and let's acknowledge how many times you've lied about timelines at this point so I'll be taking that with a huge grain of salt if you don't mind).
So basically I can wait until whenever it's fully clear (May of 2023? MAYBE!) that support for this has been rolled out to everyone and continue to use an outdated version of MacOS until that time or I can upgrade MacOS now and likely have the feature broken until you guys get your act together.
This company is ridiculous.
- alextsnet2 years agoHelpful | Level 5
cbonargent I am running 13.4.1 on the M1 Mini and M1 Air with the "old" Dropbox. That badge and pop-up has been there since last time I posted in the thread and things are fine. I'm running 10.15.7 on an Intel 4790k desktop machine that has Dropbox on an internal HDD separate from the macOS drive and it's also fine.
So, your question - and mine - still stands: How much longer are we going to be able to get away with this?
My selective sync'd Dropboxes are fine hanging out where they are on the M1 machines (on the boot/OS drive). It would be a minor annoyance if paths changed because I do Hazel and some light/sane symlinking for convenience. The big problem is if "updating" is going to break Dropbox on my Catalina rig. That one cannot go back onto the boot drive.
Edit: I completely understand it's inadvisable to have such an old OS like 10.15.7 "on the internet." It isn't most of the time. It's a DAW, and I simply refuse to eat Apple's internal storage prices just to have all of my Dropbox available offline on the boot drive. Even a new Mac Studio or whatever would still be largely offline for me - that's not the problem - the problem is that Dropbox "has" to be on the boot drive according to this post. Except it doesn't... yet??
- innermotion2 years agoHelpful | Level 5We also use Synology as we still have on prem and large data sets, hybrid shares and sync is pretty good.
- jparet2 years agoHelpful | Level 6
This is just... wow...
Beyond belief.
- rfog2 years agoCollaborator | Level 9
I have been in contact with a very senior macOS developer, not related to Apple nor Dropbox, and he says that implement the cloud the way Apple has defined is not easy, and he adds that there isn't any company that is doing it as Apple documentation says, because they don't want by any reason or simply they don't know how to do it. Said that, I really doubt Dropbox still has some macOS seniors developers anymore, and that is the most important problem.
I got notified to activate the new on-demand or whatever it is called, I enabled it and caos started. Once it finished to do it job, not any document opened anymore from finder with double click, not only the ones inside Dropbox folder but ANY other document did. It seems Dropbox app takes control to open absolutely all document types and then it fails to redirect to the desired application, you can see it right clicking and seeing how all files are linked to Dropbox.
And worse than that, Dropbox remains "searching for changes" forever, plus very slow in download under demand, and confusing iconology...
- Jay2 years agoDropbox StaffHi everyone,In case you have not seen the update on the availability of full support for macOS 12.5 and higher, we’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.When you’re eligible, you’ll receive a notification from the Dropbox icon in your menu bar. In most cases, you can expect to receive the updated version of Dropbox for macOS by the end of May 2023.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.
Thank you.
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