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Forum Discussion
Dropbox support for MacOS 12.3 - can we finally upgrade?
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discus...
Hope this helps some folks. I eventually heard back from Dropbox support and working with a colleague figured out how to open Incopy Files from Dropbox while running MacOS 13.0 (Ventura). Instructions that we shared with our co-workers below-- we're a quarterly publication:
Here’s how to open InCopy files from Dropbox if using a current,up-to-date version of MacOS.
NOTE: If you’re currently opening InCopy files with an old MacOS, say version 12, you may want to keep doing it that way. But for those running, say 13.0, try this:
First, if you have signed up for beta versions of Dropbox, turn that off! That's from Dropbox support and contradicts their messaging but whatever, just do it.
Second, you’ll need to install the latest stable version of the Dropbox desktop application.
For these two tasks, you will need to follow these steps to verify that you have opted out of “Include me in early releases” option in your settings on Dropbox.com. This will ensure that the application does not automatically update to the beta build after you install the latest stable build:
NOTE: If you’re currently opening InCopy files with an old MacOS, say version 12, you may want to keep doing it that way. But for those running, say 13.0, try this:
First, if you have signed up for beta versions of Dropbox, turn that off! That's from Dropbox support and contradicts their messaging but whatever, just do it.
Second, you’ll need to install the latest stable version of the Dropbox desktop application.
For these two tasks, you will need to follow these steps to verify that you have opted out of “Include me in early releases” option in your settings on Dropbox.com. This will ensure that the application does not automatically update to the beta build after you install the latest stable build:
- Log in to www.Dropbox.com using your web browser.
- Click on you account picture/avatar at the top right corner of the page.
- Click on “Settings”.
- From the “General” tab, scroll down to the section titled “Preferences” and uncheck the box next to “Include me in early releases” if it is checked.
Then, use the following link to install the latest stable version of the Dropbox desktop application: https://www.dropbox.com/download
Once you install the stable build, it might take some time to re-index the files and sync any pending changes.
THEN:
The Incopy files MUST be opened from Dropbox desktop app (use the icon in the menu bar, not the InCopy pulldown menu).
Once you install the stable build, it might take some time to re-index the files and sync any pending changes.
THEN:
The Incopy files MUST be opened from Dropbox desktop app (use the icon in the menu bar, not the InCopy pulldown menu).
- Using Dropbox icon (again not Incopy), open the Incopy story folder.
- Locate the assignment folder. It will be labeled [story slug]_issue 23 Assignments.
- Open the content folder and click on each of the .icml files to open them. There may be many of them.
- Once all the .icml files are displayed in Incopy, close the files by clicking the small “x” on each of them.
- Then go back to the Dropbox icon/window and open the Assignment 1.icma file. Click to open it. You now should see all the file’s elements in the Incopy program in layout view.
- After you do this, the next time you access a story you should be able to open an .icma file directly— no need to download the .icml components again as they’re stored locally —for a week or two, or until the layout changes.
Not intuitive, but it works. Please give it a try. Good luck!
Can anyone post a screenshot of the new version of Dropbox working properly on macos 12.5 and above? I think most of us would like to see it functioning as it should before we upgrade.
