cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox passwords no caps lock on Android

Dropbox passwords no caps lock on Android

idnoboutha
New member | Level 2

Samsung S24 Ultra
when inputting a new password on dropbox passwords, caps lock (double tapping shift key) appears to work but when I tap the next key it gets shut off
i have never seen any instance of this type of behavior anywhere else and i am attempting to try and see if it is an S24 issue or a dropbox passwors issue

(first time poster here, not sure where to submit this, if this is not the place please tell me where)

3 Replies 3

Walter
Dropbox Staff

Hey there @idnoboutha - thanks for flagging this with us.

 

Could you let us know the exact OS version of your device and the version of the Dropbox Passwords mobile app you're using there?

 

Also, have you tried rebooting your device and logging out of the app and back in since you first noticed this?

 

Keep us posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

idnoboutha
New member | Level 2
OS dump (spanish)
Actualizacion de software
Su software está actualizado.
Información de actualización
• Versión de One UI: 6.1 • Versión actual: S928U1UEU1AWM9 / S928U1OWA1AWM9 / S928U1UEU1AWM9 • Nivel del parche de seguridad: 1 de enero de 2024

Dropbox Passwords says External Version 278.10.1

Let me know if you need anything else

nweiss
Dropbox Engineer

Hi @idnoboutha!
I just had a look and it seems like it's an issue with the password obfuscation.
Can you confirm that the issue does not persist if you show the password in cleartext?

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    nweiss Dropbox Engineer
  • User avatar
    idnoboutha New member | Level 2
  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?