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Forum Discussion

SGalbraith's avatar
SGalbraith
Explorer | Level 4
6 years ago

Dropbox options no longer showing when right clicking in macOS Finder (Mojave)

Similar to the other user who is having this problem on windows, sometime ago (I don't remember when), the dropbox options that appear when you right click a file (of particular use for me was Create Dropbox Share Link) no longer appear. No Dropbox related options under Share either. The app seems to be installed and working correctly, and syncing fine. I've tried deleting and re-installing the app. 

 

  • Hey there SGalbraith - sorry to hear about this; could you provide a screenshot of the app's exact status as shown on the app at the moment?

    In the meantime, you can try relaunching Finder by using the following steps:

    -Save any files that you have open and close any applications
    -Click on the Apple icon in the top left of your screen
    -Click on "force quit"
    -Relaunch the Finder.

    Let me know how it goes!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there SGalbraith - sorry to hear about this; could you provide a screenshot of the app's exact status as shown on the app at the moment?

    In the meantime, you can try relaunching Finder by using the following steps:

    -Save any files that you have open and close any applications
    -Click on the Apple icon in the top left of your screen
    -Click on "force quit"
    -Relaunch the Finder.

    Let me know how it goes!

    • SGalbraith's avatar
      SGalbraith
      Explorer | Level 4

      Thanks! Relaunching finder solved it! 

      Much appreciated. 

    • visualhaus's avatar
      visualhaus
      New member | Level 2

      I have the same issue but relauncing the finder didnt fix it. any other ideas?

      • MWREsq's avatar
        MWREsq
        New member | Level 2

        I had this issue and found the answer in System Preferences >> Extensions >> All.  There I checked the box next to Dropbox > __ Finder Extensions.  

    • JOfE's avatar
      JOfE
      Experienced | Level 11

      True, 'relaunching the finder' solves the issue. The dropbox menus reappears. But this is hardly a resolution becasue you have to do this constantly. The menus disappear again. 

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