Apps and Installations
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The dropbox curser just spins, and spins and spins. It is the only software that is giving me troubles on my mac. It started 2 days ago. I have signed out signed back into the software. I have rebooted the computer. The issue continues.
Hi @JasminV, let's jump right into this!
Does this happen when you access our website, or when using our desktop app?
Do you happen to have some screenshots, in order for us to have a visual too?
Keep me posted!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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This is the error message is receive after it finally stops spinning.
Hey @JasminV, sorry to jump in here.
Have you tried a different browser or a private browsing/incognito window, to see if that helps?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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