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Dropbox install hangs on Set Up Dropbox
Following a full re-install of my Windows Home Server 2011, I re-installed Dropbox. I have never had an issue installing Dropbox on any platform, but now the installation hangs at the 'Set Up Dropbo...
I'm afraid Home Server isnt a supported Dropbox OS (nor has it ever been actually).
You can see minimum requirements at https://www.dropbox.com/help/desktop-web/system-requirements, but, a workaround may be to download an older install EXE from https://www.dropboxforum.com/t5/Beta-testers/ct-p/101003000 (often those in the 15.x branch are a good one to use)Moderator note: You can also see this Help Center article: https://help.dropbox.com/installs/server-hosting
Found my solution:
Close Dropbox.
Get properties of Start Menu Dropbox link, go to Compatability and set it to Windows 2000
Start Dropbox, link account etc. Close Dropbox
Reset compatability.
Bingo
Hi Jane, I could do that this evening, but I can describe exactly what happens. The installation completes and the window opens into which normally you would put your login credentials. However this window is blank (black). I can close the window and then click on the Dropbox icon in the notification area, when I get a window telling me that Dropbox is waiting to be linked to an account. If I click the link to do that, I get the blank window back. I have tried offline installer builds with the same result - it is immediately after the installation that the process hangs.
I don't think that firewalls/domains etc. are involved as before I was forced to format my hard drive re-install the server OS, I had the latest version of Dropbox running perfectly on this system.
thank you very much for your interest
I don't think that firewalls/domains etc. are involved as before I was forced to format my hard drive re-install the server OS, I had the latest version of Dropbox running perfectly on this system.
thank you very much for your interest
I tried the 15.4 installer, it ran normally and presented me with a window to enter my username/password. But refused to log me in because the version of Dropbox was too old. I tried installing a newer version over the top, without uninstalling the old, but now I am back to the blank 'Set up Dropbox' screen again.
Checking in the Event Viewer, I can see these errors (in sequence):
Event ID 7000: The DbxSvc service failed to start due to the following error: The system cannot find the file specified.
Event ID 320: The description for Event ID 320 from source DbxSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
Event ID 282: Certificate mismatch for file: C:\Program Files (x86)\Dropbox\Client_25.4.28\Dropbox.exe
Event ID 293: Failed to validate client process executable is signed: C:\Program Files (x86)\Dropbox\Client_25.4.28\Dropbox.exe
