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Forum Discussion

currentj's avatar
currentj
Helpful | Level 5
2 years ago

Dropbox freezes and crashes my file explorer.

Hello, I am having trouble with dropbox working through my Windows file explorer.  For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
Desktop
desktop app
Windows OS
VEP's avatar
VEP
Explorer | Level 3

Hello, I'm having the same issue. Each time I click a file it spins for a long time and the app closes.

When I go to my task manager, under apps I see this message (Windows Explorer - Not responding)

and the power usage is VERY HIGH. I end task and the same issue comes back.  I'm using Windows 10.

I've uninstall the app several times, did a compute restart and nothing changes.  This issue only happens

with the dropbox files.

Thanks

DragonFull's avatar
DragonFull
Explorer | Level 4
2 years ago

I also have a similar problem, the application closes itself when the file is pressed and when it is rotated. No message pops up in Windows exlpoater, I have also done a computer reset and uninstalled individual applications.

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