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Re: Dropbox for Windows 11 Virtual Machine (Parallels) on Macbook M1 (Apple silicon) -- can't instal

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Dropbox for Windows 11 Virtual Machine (Parallels) on Macbook M1 (Apple silicon) -- can't install

TomFuller
Helpful | Level 7
‎01-12-2023 06:31 PM
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I'm trying to use Dropbox in a "Windows 11 Pro" virtual machine (under Parallels) on Macbook M1 (Apple silicon). When I attempt to install, I get an error message "Couldn't start Dropbox. Your device is not compatible with this version of the Dropbox app."  It states that I could use Windows 11 in S mode, but I can't be restricted to S mode. 

 

I installed Dropbox a month ago on the Mac (Ventura) side, and it installed (although it's awkward). I write some of my own apps (C# .Net) and need to have stable locations for many Dropbox files. I just installed the newest version of MacOS Dropbox but it conceals the drive locations of files in a way that wrecks the programmatic access from the Windows side. I therefore uninstalled Dropbox from the Mac side am now trying to install it on the Windows side.

 

I've used Dropbox happily for over a decade, but this has me stumped. Any help is most welcome. Thanks

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newmanaudio
Helpful | Level 5
‎10-08-2023 03:51 PM
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Personally, while I love Dropbox and have used it for many years without any issues, when it didn't work with Windows 11 on Parallels on my M1 and M2 MacBook Pro computers, I switched to Sync.com. So far it's working pretty nicely. And it has no issue with Windows 11 on Parallels.

If Dropbox ever starts supporting Windows 11  or newer on Parallels, I'll definitely consider moving back. But for the time being, Sync.com is just fine!

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timpalpant
Dropbox Staff
‎10-09-2023 04:53 PM
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Hi Everybody,

 

We’re happy to share that the latest builds of Dropbox support Windows-on-ARM, and they can be installed in Parallels Virtual Machines running on Apple Silicon. You can download the latest build here. 
 
As always, we welcome your feedback and we are here to answer any questions. Thanks for being part of the community!

TomFuller
Helpful | Level 7
‎10-09-2023 05:11 PM
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Is this for all Windows 11 on ARM Parallels, or only those running in S-mode?

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timpalpant
Dropbox Staff
‎10-09-2023 05:16 PM
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This is for all Windows 11 on ARM Parallels, and does not require S-mode. Thanks for clarifying!

TomFuller
Helpful | Level 7
‎10-09-2023 05:19 PM
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Thanks to *you* for clarifying, and to the Dropbox team for fully supporting Windows 11 on ARM.

newmanaudio
Helpful | Level 5
‎10-10-2023 10:18 AM
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That is GREAT news!!

I'll be returning to Dropbox, once the year of Sync usage that I've already paid for is close to running out!

 

THANK YOU! THANK YOU!! THANK YOU!!

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Craig P.13
Helpful | Level 5
‎10-10-2023 11:10 AM
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Hi Tim,

 

I have just installed Dropbox for Windows 11 on Windows running virtually in Parallels on Mac Studio with Apple Silicon M2 Max processor ARM.

 

Thank you for the addition of this software for Dropbox on Mac ARM machines!  😀

 

Craig 

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