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Dropbox for MacOS is now ready

Dropbox for MacOS is now ready

Grokitas
Explorer | Level 3

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, but the notification never goes away, and doesn't have any method to manually remove it. I've tried restarting the Dropbox app, and restarting the whole computer. Neither make the notification go away.

258 Replies 258

Dai222
Explorer | Level 4

@Megan yes please.

Dai222
Explorer | Level 4

@Megan I have no idea why or how, however the notification has disappeared.   Thank you for your time.

Hannah
Dropbox Staff

Thanks for letting us know, @Dai222!

 

I'm happy to see that this is resolved, but if you do come across any issues again, make sure to give us a shout.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Dai222
Explorer | Level 4

@Hannah Thank you.  Actually it came back again ....

 

Gerald B.5
Helpful | Level 6

Today I spent some time doing a complete new advanced install after cleaning everything out; no references to dropbox anywhere and removed my data, too.

 

After going through the process I am part the way there. Here is what I observe:

1. My install finally happened to CloudStorage/Dropbox.

 

2. Dropbox is syncing fine.

2.1 I tested adding files to another device and the sync to the Mac with the issue.

2.2 I add a file to Dropbox directory on the Mac with the issue and it syncs to the other devices.

 

3. There are NO DROPBOX INTEGRATIONS TO FINDER AT ALL.

3.1 I have followed all the instructions to try to resurrect the Finder Integrations I could find in the forum and on the web.

3.2 I removed Dropbox again and reinstalled but Integration did not come back.

 

No Dropbox in Locations:

Screenshot 2023-03-19 at 16.20.22.png

No right click Dropbox Options:

Screenshot 2023-03-19 at 16.24.47.png

This is very frustrating. I would like to get some help from Dropbox to figure out what is wrong. Is that possible?

 

Hannah
Dropbox Staff

Sorry to see you're having trouble with the Dropbox app on your macOS computer, @Gerald B.5.

 

Can you give us a bit more info on your setup?

 

What's your OS and exact version and also, which Dropbox version are you using and what's the sync status of the app?

 

You can hover over the Dropbox icon in your menu bar for this info.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Gerald B.5
Helpful | Level 6

Here it is again:

MacBookPro

Macversion.jpg

 Dropbox version:

Screenshot 2023-03-20 at 15.13.27.png

 Thanks

 

Gerald B.5
Helpful | Level 6

Ventura OS 13.3

Emmet
Community Manager
Hi there,
 
We’d like to check what’s going on here, would you mind if we reached out to the email associated with your community profile to look into this further?
 
Thank you! 

Gerald B.5
Helpful | Level 6

Yes, indeed.

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