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Re: Dropbox for Android

Dropbox for Android

79schultz
Helpful | Level 6
Version 266.2.2

Can't even open the app, just crashes.
86 Replies 86

BTECSM
Explorer | Level 4
Yes now it's running for me on my pixel 6pro android 12.1 also again!

Didn't notice an update of the app...
Maybe it was server related?

Jeffmik
Explorer | Level 4
It definitely wouldn't work when I had 270.2.2 - manually installing 270.2.4 did the trick. 4 or 5 updates in the last month didn't work, guess they finally looked into it.

Bcfour
Explorer | Level 3
I stand corrected. I had to grab 270.2.4 from APK mirror, but it does work!! First time in a month that I've been able to log on.

Not sure why I'm only seeing 270.2.2 in the play store, but I can confirm that the newest version is working for me!

79schultz
Helpful | Level 6

Upgrading to 270.2.4 finally fixed mine! Thanks @dropbox.

chrchr
New member | Level 2
Recent Update 270.2.4 works.
Thanks

Dreem2001
Helpful | Level 5
Neither 270.2.4 nor later apps do not work. I have not seen Dropbox alive after upgrading Android to 12.1

Hannah
Dropbox Staff

Sorry to hear that, @Dreem2001 and thanks for the comment.

 

Have you tried uninstalling the app, restarting your device and then reinstalling it, to see if that helps? Or have you just been updating it?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Dreem2001
Helpful | Level 5
Thanks, Hannah for replying.
Yes, deleting, wiping storage, installing manually, upgrading do not help. Installed almost all versions one by one but no luck 😊
The behavior is the same: if starting from scratch, after logging in, the phone starts blinking fast and infinite verification of OTP. Or if upgrade: it switches to white background with text about upgrading something. 🙄

Jay
Dropbox Staff

Could you attach a video of what you're describing regarding the upgrade prompt you're seeing?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

OrangeHog
Explorer | Level 4

I have the same problem with blinking screen - Google Pixel 3, last updates installed

This blinking happens only with first run application after installation. If I run app next one, just blue dropdox screen appears.

https://www.dropbox.com/s/9f92dzboa38fqx8/2022-04-21%2022.05.18.mp4?dl=0 

Need more support?