Dropbox folder not created. Where is it?

[Dina_C]

DROPBOX folder is MISSING in Explorer , in Windows laptop

It was never created , it is not hidden somewhere.

Can anyone help pls?

I have wasted hours and hours trying to find a solution on a very busy day arghhhh

[Rich]

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@Dina_C wrote:

DROPBOX folder is MISSING in Explorer , in Windows laptop

It was never created , it is not hidden somewhere.

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Did download and install Dropbox from the website, or did you install Dropbox from the Microsoft Store?

[Dina_C]

I downloaded dropbox.exe from the website

[Walter]

Hey @Dina_C, sorry to hear you're having issues with this.

Do you happen to have any security programs running on your computer?

Can you please clarify what your device's exact OS is and what happens when you run the app's installer?

Any additional information or screenshots are more than welcome!

[Dina_C]

No, none of that.
but thanks for taking the time to reply. Greatly appreciated!
I will uninstall Dropbox and look into other cloud providers.
It doesnt have an ease interface anyway

[Megan]

Sorry to hear about that. If you wish to continue troubleshooting, we'll gladly help you out @Dina_C. 

Just give us a shout, and we'll be here.