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Forum Discussion
Dropbox fails to install Ubuntu
Kubuntu app works fine but Dropbox fails to install to vanilla Ubuntu 23.04, quick Google search tells me that this issue has been known about for literally years, I am just reminding whoever at Dropbox that their app is still broken on Ubuntu and I for one will just use Google Drive or OneDrive. The point of making this is just to show Dropbox staff that people like me are being turned away from their app and they are losing potential money. Just get someone to spend a day sorting it out, problem solved. If I am having this issue and I am deciding to use a competitor and I am not buying premium, so are 1 million other people.
- Nancy
Dropbox Staff
Thanks for posting here, hikingferal, and I’m sorry to hear this.
As a first step, can you please let me know what happens exactly when you try to install the Dropbox app on your device? Any relevant screenshots you can provide would also be super helpful.
Give me a nudge when you have more updates!
- There are different ways to approach this issue, here are some general tips to try:
1. Make sure your Ubuntu system is up to date by running the update command:
sudo apt-get update && sudo apt-get upgrade
2. Check if any previous attempts to install Dropbox left behind any residual files or packages using the following command:
sudo apt-get remove dropbox*
3. Download the Dropbox package from the official website and install it manually using the following command:
cd ~ && wget -O - "https://www.dropbox.com/download?plat=lnx.x86_64" | tar xzf -
4. Start the Dropbox daemon using the command:
~/.dropbox-dist/dropboxd
5. If you still experience issues, try installing Dropbox using the command line interface (CLI) method. Open Terminal and enter the following commands:
sudo apt-key adv --keyserver pgp.mit.edu --recv-keys 1C61A2656FB57B7E4DE0F4C1FC918B335044912E && echo deb http://linux.dropbox.com/ubuntu xenial main | sudo tee /etc/apt/sources.list.d/dropbox.list && sudo apt-get update && sudo apt-get install nautilus-dropbox
If none of the above steps work, please provide more details on the specific error you're encountering to better assist you.
