cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community
English
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox doesn't open.

Labels:

Dropbox doesn't open.

notekie
New member | Level 2
September

Dropbox doesn't open for me no matter which of it's icons I click on. I have to sign in to the website and use it from there which is a pain. Any available solution appreciated.

Labels:
  • 0 Likes
  • 1 Replies
  • 129 Views
0 Likes
1 Reply 1

Nancy
Dropbox Staff
September

Hey @notekie, sorry to hear about that.

 

I’m assuming you’re referring to the Dropbox desktop app, correct?

 

Can you send me a screenshot of the icon(s) you click on to access it on your computer?

 

Let me know when you’re ready.

Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

0 Likes
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Nancy Dropbox Staff
What do Dropbox user levels mean?