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I got an email to install the Dropbox app, even though I already have it.

I got an email to install the Dropbox app, even though I already have it.

bneale000
Explorer | Level 3
September

Why am I getting an invitation to download the drop box app on my phone and desktop when I have both apps and have been paying for over a year? It is very annoying to get 2 separate emails in the same day.

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Nancy
Dropbox Staff
September

Thanks for posting this on the forum, @bneale000. 

 

Can you upload a screenshot of the email you received, while also showing its sender? 

 

Please make sure to mask your own email address, though. 

 

Ping me when you’re ready.

Nancy
Community Moderator @ Dropbox
dropbox.com/support


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