Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Why am I getting an invitation to download the drop box app on my phone and desktop when I have both apps and have been paying for over a year? It is very annoying to get 2 separate emails in the same day.
Thanks for posting this on the forum, @bneale000.
Can you upload a screenshot of the email you received, while also showing its sender?
Please make sure to mask your own email address, though.
Ping me when you’re ready.
NancyCommunity Moderator @ Dropboxdropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!