Dropbox corrupts Windows 10 Start Menu

[JCplusULTRA]

Dropbox keeps corrupting my Windows 10 start menu after a few days. The symptom it creates is folders pinned to the start menu no longer close the start menu when clicked. The only solution to fixing this I find is to uninstall Dropbox. I then reinstall Dropbox and everything works fine for a few days until Dropbox corrupts the start menu again. So, I need to continually uninstall and reinstall Dropbox to keep my Start Menu working properly.

[Hannah]

Sorry to hear about this, @JCplusULTRA.

Can you also answer Walter's question to Sergei above, regarding the 3rd party apps?

[JCplusULTRA]

Windows 10 22H2

Status is up to date. Version 185.4.6054

No 3rd party apps. Using Windows's built-in firewall and anti-virus.

[Jay]

Hi @JCplusULTRA, when you uninstalled and resinstalled the app, did you perform an advanced reinstallation?

[JCplusULTRA]

No

[Nancy]

Sorry to jump in too, @JCplusULTRA. 

Can you please give the advanced reinstall a go, and let me know if it helps?

[JCplusULTRA]

It didn't help at all. The problem is back a few days after an advanced reinstall.

[Walter]

So the issue persists on the latest version of the app as well @JCplusULTRA?

Sorry to jump in by the way. 

[JCplusULTRA]

Yes

[Hannah]

Sorry to hear that, @JCplusULTRA.

Can you actually send us a screenshot, to show us how it appears for you?

[JCplusULTRA]

A screenshot of what exactly?
I click on a folder pinned to the start menu and the normal behavior of the start menu closing and the folder opening doesn't happen. The folder opens behind the start menu that does not close itself.