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I'm trying to sign back into my mobile app, but it says my email address is already in use.

I'm trying to sign back into my mobile app, but it says my email address is already in use.

robertcout
New member | Level 2

I had a problem with my computer and had to reinstall dropbox, but now the dropbox of my phone is no longer sinced with my PC? i tried replacing my computer address to put the same as my phone but I get the message that the address is already in use ?

I also tried linking the 2 addresses and I again got an error message

Please help

1 Reply 1

Rich
Super User II

@robertcout wrote:

I i tried replacing my computer address to put the same as my phone but I get the message that the address is already in use ?


You weren't trying to sign in. You were creating a new account and Dropbox wouldn't let you because an account already exists with that address. Make sure you're signing in.

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    Rich Super User II
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