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Forum Discussion

magnumuk's avatar
magnumuk
Explorer | Level 3
2 years ago

Dropbox app. will not connect to internet.

Hi, I upgraded my iMac to OSX 11.7.2 (Big Sur) a while ago, and since then I have been unable to log in to my account in the Dropbox app.  My Dropbox app, is v163.4.5456.  On Mac OSX (High Sierra) ...
Desktop
desktop app
Error Messages
Mac OS
Setting up the apps
MWCShopper's avatar
MWCShopper
Explorer | Level 3

I had tried the offline installer. Your link took me to a different version than what I had, so I tried it. Still got the No Internet Connection error.

What I had was: 164.4.7914

What your link was; 165.4.4300

 

Thanks for the suggestion.

MWCShopper.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

  • MWCShopper's avatar
    MWCShopper
    Explorer | Level 3
    2 years ago

    Yes, that would be fine.

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks, I've sent you an email, please could you reply to it as soon as possible!

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