You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Geoff K.'s avatar
Geoff K.
New member | Level 1
10 years ago

No internet connection error - when there is internet?

The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings."

But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?

  • itel s.'s avatar
    itel s.
    New member | Level 1

    The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings."

    But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?

  • Henry A.5's avatar
    Henry A.5
    New member | Level 2

    Same issue. Tried everything. No internet connection in DropBox. 

    I am using Windows 10. 

  • Phil S.17's avatar
    Phil S.17
    New member | Level 1

    Same for me.
    Trying to find out how to solve this.
    Have tried the uninstall and re-install.
    Now I get this error response.

  • Wim H.2's avatar
    Wim H.2
    New member | Level 1

    I have got the same problem. Dropbox version 3.4.6 works fine, as soon as Dropbox upgrades to 3.6.x it doens't work anymore.

    I cannot go back to 3.4.6 because Dropbox seems to automatically upgrade to a more recent version (3.6.x).

    I have uninstalled Bitdefender; problem remains, I have turned the firewall off, problem remains I have unstalled Dropbox several times, problem remains.

    I am runnen Windows 7, Dropbox is the only program having trouble getting to the internet all other programs work fine.

     

  • Jody G.'s avatar
    Jody G.
    New member | Level 1

    Same issue here. I have uninstalled, cleaned the registry and reinstalled. No resolve.

  • Mark E.20's avatar
    Mark E.20
    New member | Level 1

    I receive: "Your computer is currently offline. Please check your network setting"  What do I do to get Dropbox operational again so it will syc?

     

  • Esa P.'s avatar
    Esa P.
    New member | Level 2

    I have same problem and there is no solution.  My Dropbox cannot be connected to Dropbox server. Everything that may block Dropbox have been removed, such as: antivirus, firewall, proxy, etc but it cannot work.

    Anyone, please advise regarding this problem.

    Thank you.

     

    Esa

  • vikas g.'s avatar
    vikas g.
    New member | Level 1

    I receive: "Your computer is currently offline. Please check your network setting"  What do I do to get Dropbox

  • John L.115's avatar
    John L.115
    New member | Level 1

    What worked for me: Turn off Firewall and any Antivirus.  Then Settings - Update&Security - Windows Defender - Real time protection off