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Forum Discussion
Dropbox app. will not connect to internet.
Hi,
I upgraded my iMac to OSX 11.7.2 (Big Sur) a while ago, and since then I have been unable to log in to my account in the Dropbox app. My Dropbox app, is v163.4.5456. On Mac OSX (High Sierra) ...
Hannah
Dropbox Staff
Dropbox StaffNot a problem, David!
I just sent you an email, so we can continue from there. 🙂
I am having this problem as well. Is there a solution?
- Jay
Hi MWCShopper, could you let us know more details on this matter?
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
I am using Mac OS 12.6.2. No VPN or virus software. No restrictions on router. Things were working great until about a 6 weeks ago I noticed my Dropbox app was not syncing and updating to the web folder and my Windows computer app. I did the complete erase and reinstall with the app trying to start-saying starting or message saying there was not an Internet connection, nor could not get the login screen to come up. I just was using the web to get past the holidays. I noticed there was an update to the Dropbox app and downloaded and installed vs 164.4.7914. Right after the install the login screen actually came up, but after entering username and password, then back to the starting and no Internet message.
- Hannah
Hey MWCShopper, are you using a free Dropbox account?
If so, is it possible that you've exceeded the limit of 3 connected devices on your account that's why you're having this issue?
You can see all your connected devices at the bottom of this page.
