Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
On Windows 11 OS, my Dropbox application does not launch (bunch of error messages).
I tried repairing it by uninstalling / reinstalling it but I have the error message that the DropboxUninstaller.exe file (in Client folder) is corrupted.
Installing Dropbox (without uninstalling) does not work either (error code 0x80004002).
Is there any way to retrieve / download a default Dropbox uninstaller exe file?
Thanks.
Hello.
Yes you can reach out to me by email.
Thanks
HI @Ama92, I've sent you an email, please could you reply to it when you get a chance.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hello,
Exactly the same thing is happening to me right now. Are there any updates on this thread, has any solution been found to fix this issue?
Edit: I have just fixed the issue by downloading a new Dropbox Installer and running it without removing the old Dropbox installation, this fixed it and Dropbox is now launching without errors.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!