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Forum Discussion

rtenny's avatar
rtenny
Explorer | Level 3
2 years ago

Dropbox app does not start on my windows 10 computer

Dropbox stop syncing my files and I downloaded the normaller installer but that did not start after I double clicked it. I then downloaded the offline installer but that does not start either. I ev...
desktop
Install
Windows
  • Jay's avatar
    Jay
    2 years ago

    Hi rtenny, thanks for bringing this to our attention.

     

    Could you try the advanced reinstall of the app again using the steps in this link, just to be certain, since this is the best method of getting the app to run?

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi rtenny, thanks for bringing this to our attention.

 

Could you try the advanced reinstall of the app again using the steps in this link, just to be certain, since this is the best method of getting the app to run?

This will help me to assist further!

rtenny's avatar
rtenny
Explorer | Level 3
12 months ago

Thanks very much for your help.

I was now able to reinstall dropbox

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