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HarmSchreiber's avatar
HarmSchreiber
Explorer | Level 3
2 years ago

Dropbox app crashes on iPad

De dropbox app op mijn ipad loopt regelmatig vast en dan kan ik niks meer. Alleen opnieuw opstarten, 1 document bewerken lukt dan, maar ander document benaderen wil niet meer.

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The dropbox app on my ipad regularly crashes and then I can't do anything. Only reboot, editing 1 document then succeeds, but accessing another document is no longer possible.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hallo HarmSchreiber, en bedankt voor het posten op ons forum!

     

    Kun je me alsjeblieft de exacte OS-versie van je apparaat en de app-versie van je Dropbox-app met me delen?

     

    Had je updates op je Dropbox-app/-apparaat voordat dit probleem begon?

     

    Houd me op de hoogte voor eventuele updates.

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    Hi HarmSchreiber, and thanks for posting on our forum!

     

    Can you please share with me the exact OS version of your device, as well as the app version of your Dropbox app? 

     

    Did you have any updates on your Dropbox app/device before this issue started? 

     

    Keep me posted for any updates.

    • HarmSchreiber's avatar
      HarmSchreiber
      Explorer | Level 3

      iPadOS 16.3 en DropBox app versie 314.2.2. Probleem speelt al langere tijd, er zullen vast updates overheen gegaan zijn.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi HarmSchreiber, does this occur when editing a specific file or file type, or does it apply regardless of what file you're trying to edit?

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