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BigJC17's avatar
BigJC17
New member | Level 2
2 years ago

Dropbox Files will not sync to my new computer

My school district just gave me a new HP laptop. I installed the dropbox app onto the desktop. It will not sync my files with the web cloud. I can upload to the cloud no problem and download from it-but I cannot drop a file into my dropbox file on my computer and I have it automatically load. All the files currently in the cloud will not sync onto my computer.

 

Any help is welcome. According to my dropbox i downloaded version 53.4.67.

 

Thanks for your help!

Desktop
desktop app
Install
Installing
Setting up the apps
Syncing
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey BigJC17, thanks for joining our Community!

     

    The version of the Dropbox app that you downloaded is pretty obsolete, as we're currently on version 175.4.5569.

     

    You can download the most recent version of the app from this page.

     

    Let me know if that does the trick.

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