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Dropbox App Will Not Sign In to Personal Dropbox

Dropbox App Will Not Sign In to Personal Dropbox

vdenhoffer
Helpful | Level 5

I have a business Dropbox account and have linked my personal account. When I attempt to connect my computer to the personal account it says it has been connected but then I am unable to complete the sign in process via the app on my MacBook Pro. Without being able to sign in, I cannot access the files in my personal dropbox via Finder.

 

In each of the sections - Account, Notifications, and Sync the app recognizes I have a Personal Dropbox but will not complete the Sign In process to create the Dropbox folder on my Mac.

 

Please help, this is super frustrating

 

I click "Sign In"

 

I click "Connect"

 

 

The dreaded circle of doom

10 Replies 10

Walter
Dropbox Staff

We're glad to hear it's sorted for both of you now and thanks for keeping us in the loop too @vdenhoffer & @carrietan - most appreciated.

 

Have a lovely week ahead and see you around the Community! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    carrietan Explorer | Level 3
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    vdenhoffer Helpful | Level 5
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    Megan Dropbox Staff
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