Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
On my second MacBook (Ventura OS), there are several things that do not work.
Of course, I deleted the old one (which was migrated from my other Mac), and re-downloaded and re-installed DropBox. No help.
Here are the issues:
1--When i start the DropBox app from the Applications folder, it simply opens a Finder window with my files. Does not appear to start the app (though it does appear in the Activity Monitor).
2--The app does not show in the Dock.
3--The app does not show in the Nav Bar.
What can I do to make this work? Thanks for any assistance.
Hi @rich-seidner, thanks for bringing this to our attention.
Do you have a lot of menu bar items currently? There have been reports from other users that since upgrading to Ventura, the Dropbox app (and others) aren't visible due to the number of icons there.
Try quitting some menu bar apps and let me know if the Dropbox icon appears.
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @rich-seidner, thanks for bringing this to our attention.
Do you have a lot of menu bar items currently? There have been reports from other users that since upgrading to Ventura, the Dropbox app (and others) aren't visible due to the number of icons there.
Try quitting some menu bar apps and let me know if the Dropbox icon appears.
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Yes, the MacBook Pro has a Notch that blocks the view of some of the items in the Menu Bar.
I just had to remove several of the items to see the DropBox icon.
Thanks
No worries, glad to have helped out!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!