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Forum Discussion
Couldn't Start Dropbox - macOS Monterey
After installing the new macOS Monterey I am getting the below error
Couldn't start Dropbox
This is usually because of a permissions error. Storing your home folder on a network share can also c...
Hi everyone, with the macOS Monterey update (macOS 12.0 and above), some stricter permissions have been enforced by Apple which have probably led to the issue you are experiencing.
The following steps should help to resolve this behavior:
- Click on the Apple icon in the top left hand corner of your screen
- Select "System Preferences..."
- Then "Security & Privacy"
- Select the Privacy tab
- Select "Full Disk Access"
- Under Dropbox, ensure that all the folders are checked. (To make changes, you will need to click on the lock icon, and enter your macOS password)
- Repeat these steps under 'Files and Folders' and 'Accessibility'
- Once you've completed this, please attempt to restart the Dropbox desktop app
If need be, a reboot of the Mac itself would also help.
Hello Group,
I am trying to install Dropbox for the first time on an M2 2022 Macbook Pro 13 inch and cannot even open the disk image (*.dmg file)
Any help would be appreciated!
- Nancy
Dropbox Staff
Thanks for posting on the forum, sophiahirakis!
Do you receive any errors when trying to open the .dmg file? Any screenshots you can provide are greatly appreciated.
