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Cannot establish a secure connection after dropbox update to 111.4.472

Cannot establish a secure connection after dropbox update to 111.4.472

gabriel_nemeth
Helpful | Level 6
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After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.

I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.

440 Replies 440

Nstrike
New member | Level 2
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Hey Guys i got One Problem. My Desktop app shows me that "Cant Establish a Secure Connection". But Online the Dropbox In Browser is Working Normal. its like 2 Days 

Betty_boop45
Explorer | Level 4
Go to solution

Go back to Page 23 - Walter has posted a 'how to' which works!

Betty_boop45
Explorer | Level 4
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Go back to Page 23 and follow Walters instructions!

chippy2
New member | Level 2
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Thank you so much for this.

Jan28
New member | Level 2
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New version of Dropbox solved the problem -  beta version https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277

Fran20201
Helpful | Level 5
Go to solution

I contacted Dropbox via messenger and received the answer within a few minutes. this is for all who use ESET and have the same problem "Cannot establish secure internet connection":

1. Open the main program window of your Windows ESET product

2. Press F5 to access Advanced setup

3. Click Web and Email

4. expand Protocol Filtering and then click the slider bar next to Enable application protocol content filtering to enable or disable this feature

5. Look for "Excluded applications" and click on Edit Add Dropbox and Dropbox Update

6. Click OK

Keep in mind that you may need to reboot your device, or quit / relaunch the app, for this to take effect.

holymoly
Explorer | Level 4
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Many thanks for the early xmas gift 🙂 Had the same issue yesterday, uninstalled/reinstalled/rebooted to no avail, contacted the guys at ESET thinking that it might be a firewall setting on their software, they said this was a known Dropbox problem and a) that they issued their own patch this morning and b) resommended, if the patch doesn't resolve the issue, to install the beta version of the DB app. b) worked!  🙂

mahdigashteh
New member | Level 2
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I have ESET Antivirus, I disabled this antivirus but still my dropbox doesn't work and sync.

please tell me what should i do. i need my dropbox.

Fran20201
Helpful | Level 5
Go to solution

I contacted Dropbox via messenger and received the answer within a few minutes. This is for all who use ESET and have the same problem "Cannot establish secure internet connection":

1. Open the main program window of your Windows ESET product

2. Press F5 to access Advanced setup

3. Click Web and Email

4. expand Protocol Filtering and then click the slider bar next to Enable application protocol content filtering to enable or disable this feature

5. Look for "Excluded applications" and click on Edit Add Dropbox and Dropbox Update

6. Click OK

Keep in mind that you may need to reboot your device, or quit / relaunch the app, for this to take effect.

Marco
New member | Level 2
Go to solution

Hello, since yesterday afternoon I have not been able to access the dropbox desktop application. On three different computers it says "unable to establish a secure connection" but it is not a computer problem. I can access dropbox web.
I don't know what to do, I think it's a dropbox account problem. I have WIN7

Thank you

Marco

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