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Forum Discussion
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
The time is the same everywhere, but it's still a mistak
- Daphne
Dropbox Staff
Hi tale88, I'm sorry to hear you're having trouble with this!
Just to confirm, are you getting this error from the desktop app when it's trying to connect?
If so, please check out this article for some more info on the error.
Let me know how it goes!
Yes I can confirm it is just the windows 10 desktop app v111.4.472 thats broken. I can still log into website, otherwise I couldn't post here, or?
The mentioned article doesn't help a bit. Firewall, proxy, system time all has been checked twice and it's fine.
Hola desde hace unos días es imposible acceder al programa de windows de dropbox, ha sido actualizado pero siempre da el mismo error y la hora y configuración es la correcta.
This is happening to me as well. System clock is correct, yet DropBox is using a SSL time sync cannot connect message. This is the first time this has happened to me in many years of DropBox usage.
I'm having this same issue as well - never had it before. System clock is fine, I checked proxy / firewall suggestions as per the forum all are fine. Windows / Dropbox all latest versions.
¿Alguna novedad?
update: It works with the previous version, but dropbox has automatically a function which updates dropbox. So after a few minutes it updated the app to the new version and I get the same error again. I am trying to find a solution to stop dropbox from installing automatically the new version.
