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Forum Discussion
Can't install Dropbox on Windows 11
Dropbox was installed before the upgrade to Windows 11. It has run completely fine but with the recent update to dropbox I was told I needed to update to the latest version in order to continue using Dropbox. However, despite my attempts to install the update it never starts.
I have since completely uninstalled Dropbox and downloaded the Full Off-line Installer for Dropbox which is having the same issue and will not start. I have tried compatibility mode, running as administrator. I get as far as UAC prompting me to approve running the app and then nothing. No error codes, no failure messages. Just nothing. I do not have an AV running besides built-in MS stuff and I have tried disabling all of that. Same results.
- Jay
Dropbox Staff
Hi paolapla, thanks for bringing this to our attention.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
Note that you're not required to run the installer as administrator.
Keep me updated with any progress!
