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Forum Discussion

bluecat708's avatar
bluecat708
Helpful | Level 5
8 months ago

Can I use an older version of the mobile app on my iPad (to make the grid view easier to use)?

When I updated iPadOS to 17.4, Dropbox app is automatically updated to a new version (354.4.2), making the grid view less convenient to use.
The 10.5-inch screen used to display 8 photos horizontally, but now it displays 6 photos at a time, so scrolling takes a long time. Also, the menu button (marked with "...") used to be under the photo (below the file name), but now it's placed over the photo, which is very distracting and makes it hard to see the thumbnails.
The appearance of the grid view has completely changed, making it difficult to use. I would like to revert to the previous version if possible. I would like to be able to download files for older versions of the app for users who wish to downgrade.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for posting on our Community, bluecat708!

     

    In general, it’s not possible to use older versions of the Dropbox app on mobile devices, as newer releases boost security, fix bugs, enhance compatibility and reduce support needs.

     

    However, since I understand how this can affect your workflow, I’ve forwarded your feedback and comments to our team directly. 

     

    I’ll be here, if you need something else.

    • bluecat708's avatar
      bluecat708
      Helpful | Level 5

      Hello, Thank you for your reply.

      As mentioned by another user (@Sassa61), I would like to resize the thumbnails of the files or photos particularly.

      Also, I would like to change the color of my favorite "☆". It's very dissapointing that the stars that were previously blue are now black... I wish I could choose the color of the stars. Marking files and folders with stars using different colors instead of just one color makes it easier to categorize them.

       

      I certainly think the app's performance is better than before. It would be more efficient to use if I could customize the appearance of the grid view and so more. I look forward to future improvements.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    I totally understand. About the stars having a different color, I can suggest posting a separate idea here to see if other users want this implemented, as well. Here are also some tips to follow before posting it.

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