Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Hi!
I'm new to the community, so excuse me if I messed up with the category!
I use an external ssd as a extension storage of my computer and I want it to be backed up. I also need this ssd to be password protected as I'll be carrying it around. Does Dropbox backup work normally with password protected external drives?
I'll also make a test with a small pen-drive to check it out as I didn't find an answer on google. I'll let you know!
Hey @cicb, thanks for using Dropbox and welcome to the Community!
When you say password protected external drives, are you referring to encrypted drives or you had something else in mind?
For more information on the Dropbox Backup requirements, you can have a look here.
I hope this helps and please keep us posted!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @cicb, thanks for using Dropbox and welcome to the Community!
When you say password protected external drives, are you referring to encrypted drives or you had something else in mind?
For more information on the Dropbox Backup requirements, you can have a look here.
I hope this helps and please keep us posted!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi Walter, thank you that's the information I needed! I was talking about an encrypted drive. Sadly Encrypted APFS are not supported on Dropbox, I will try to find a different solution. Thanks again!
No worries @cicb - I'm glad I could help.
See you around the Community and take care!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!