Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Hi @Jipy, thanks for bringing this to our attention.
Could you clarify why this is related to the Discord mobile app?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Because that is where I'm encountering the issue.
Edit: OH MY GOSH.. My phone autocorrected Dropbox to the word Discord
Thanks for the info, if you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Jipy, other than the progress bar, does the action complete without any issues?
Also, would you mind clarifying the version of the OS you're using, along with the Dropbox app version?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi from me too, @Jipy! Hope it’s OK to jump in.
I tested this on my end, as well; from what I can see, when making files available offline, there’s a small blue syncing icon showing that the file’s becoming offline, before the icon turns into a small green checkmark.
Other than that, there’s no progress bar when exporting files indeed; however, do you get a notification at the end letting you know that the file has been successfully exported?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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