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Forum Discussion
Alphabet navigation on ipad disappeared
The alphabet navigation disappeared on our ipad os version 16.7.2, dropbox version 362.7. We rely on that to navigate the numerous files we have. How do I get it back?
Hi Ben.
I am the original user who complained over two years ago about the alphabet navigation bar disappearing. I made my original post about it disappearing and explained to your team member, Ray, who then reached back out with some troubleshooting. Unfortunately, an answer/fix did not come until another year when I got a random email from Ray saying that he had fixed the application and gave me instructions to go into settings and to reinstate the alphabet bar. And as you stated it seems about 2 1/2-3 weeks ago it was removed again. When you updated the app, you decided that the alphabet bar was providing an inconsistent experience. Could you please elaborate on the inconsistent experience that it was providing for users, and what troubles they were running into? Can you please provide any information you have in connection with the decision to get rid of the alphabet bar? I know when you are programming sometimes things get overlooked, which is what I believe happened the first time the alphabet bar disappeared, but that does not seem to be the case here. This seems to be an intentional removal which, as you can see, has cause chaos for many users.
I am the original user who complained over two years ago about the alphabet navigation bar disappearing. I made my original post about it disappearing and explained to your team member, Ray, who then reached back out with some troubleshooting. Unfortunately, an answer/fix did not come until another year when I got a random email from Ray saying that he had fixed the application and gave me instructions to go into settings and to reinstate the alphabet bar. And as you stated it seems about 2 1/2-3 weeks ago it was removed again. When you updated the app, you decided that the alphabet bar was providing an inconsistent experience. Could you please elaborate on the inconsistent experience that it was providing for users, and what troubles they were running into? Can you please provide any information you have in connection with the decision to get rid of the alphabet bar? I know when you are programming sometimes things get overlooked, which is what I believe happened the first time the alphabet bar disappeared, but that does not seem to be the case here. This seems to be an intentional removal which, as you can see, has cause chaos for many users.
Agreed!! Please figure out a way to bring it back for all the users who depend on it!!
